The right address at the right time: whether repairs, rent arrears or in an emergency – this is how tenants can reach their landlord quickly and directly.
If you have any questions about your own apartment, the HOWOGE service teams are the right place to go in the area. After making an appointment, the employees on site offer personal and direct advice: kundenzentrum@howoge.de
More than 150 caretakers are on duty every day to carry out minor repairs in the house and yard. In addition, 30 mobile caretakers ensure safety in the neighborhood. They can be reached personally via the telephone number on the building noticeboard or in the caretaker's office on site.
The eleven HOWOGE tenant councils are the mouthpiece for neighborhood-related matters. Here, neighborhood issues can be discussed with democratically elected representatives. In addition, the HOWOGE tenant council takes care of tenants' cross-neighborhood concerns. howoge.de/mieterbeirathowoge.de/mieterrat
In financial and social emergencies, tenants can contact HOWOGE's rental debt and social counseling service in confidence. Telephone: 030/54 64-12 34Tuesday (9 a.m. to 11 a.m.) Thursday (3 p.m. to 5 p.m.)
Email: socialmanagement@howoge.de.
More information at: howoge.de/soziales
HOWOGE is setting up its own app for quick and uncomplicated contact with tenants.
Regardless of the issue, our contact persons will be happy to help you.
Your first contact person for cleanliness, order and traffic safety around your apartment.
Responsible for cleanliness, order and traffic safety in the neighborhoods and for compliance with the house rules.
